Terms and Conditions
Welcome to Contact Climbing Gym. By accessing our website, creating an account, purchasing a membership or pass, booking a service or event, or participating in activities at Contact Climbing Gym, you agree to the following Terms & Conditions.
1. Use of Our Services
Contact Climbing Gym provides indoor climbing, fitness, yoga, classes, events, programs, memberships, and related services. Services, schedules, pricing, availability, and program details are subject to change.
Customers are responsible for providing accurate and current information when creating an account, making a purchase, or registering for a program or event.
2. Memberships and Passes
Memberships and passes are subject to the terms presented at the time of purchase.
Memberships may be subject to recurring billing unless otherwise stated. Members are responsible for maintaining valid payment information and ensuring that membership changes, cancellations, or pauses are completed according to Contact Climbing Gym's current policies.
Memberships and passes may be non-transferable unless otherwise permitted by Contact Climbing Gym.
Contact Climbing Gym reserves the right to suspend or terminate a membership or account for violations of gym policies, failure to make required payments, unsafe behavior, or other conduct that may negatively affect the safety or experience of staff or other guests.
3. Bookings, Classes, and Events
Reservations, classes, clinics, camps, group bookings, and special events may have specific registration requirements, capacity limits, payment requirements, cancellation policies, or deadlines.
By registering for a program or event, you agree to the terms provided during registration.
Contact Climbing Gym reserves the right to cancel, reschedule, modify, or relocate programs or events when necessary, including due to weather, safety concerns, staffing, facility issues, or circumstances beyond our control.
Any applicable refunds, credits, or transfers will be handled according to the cancellation or refund policy associated with the specific program or event.
4. Climbing and Physical Activity
Climbing, bouldering, yoga, fitness activities, and other activities offered by Contact Climbing Gym involve inherent risks, including the risk of serious injury or death.
Participants are responsible for following all posted rules, staff instructions, safety procedures, and facility policies.
Participants must use equipment appropriately and must not engage in behavior that creates an unreasonable risk to themselves or others.
Participation may require completion of a waiver or other required documentation before entering or participating in certain activities.
Contact Climbing Gym reserves the right to refuse or restrict participation when a person's behavior, condition, or conduct presents a safety concern.
5. Minors
A parent or legal guardian must complete any required waiver or authorization for a minor participating in activities at Contact Climbing Gym.
Parents and guardians are responsible for supervising minors as required by Contact Climbing Gym policies and for ensuring that minors follow all facility rules and staff instructions.
6. Payments and Purchases
All prices are subject to change and are displayed at the time of purchase.
Customers authorize Contact Climbing Gym or its payment processing providers to process payments using the payment method provided.
All purchases are subject to the refund, cancellation, and transfer policies applicable to the specific product, service, membership, class, or event.
Contact Climbing Gym is not responsible for errors caused by incorrect information provided by the customer during registration or checkout.
7. SMS Communications
By opting in to receive SMS messages from Contact Climbing Gym, you agree to receive text messages related to your account, memberships, bookings, events, promotions, customer support, and other gym-related communications.
Message frequency varies based on account activity, memberships, bookings, events, and promotions.
Message and data rates may apply according to your mobile carrier plan.
You may opt out of SMS communications at any time by replying STOP to any message. After opting out, you will receive confirmation of your unsubscribe request and will no longer receive SMS messages unless you opt in again.
For assistance, reply HELP to any message.
Mobile carriers are not liable for delayed or undelivered messages.
Your use of our SMS program is also subject to the Contact Climbing Gym Privacy Policy.
8. Website Use
The content on the Contact Climbing Gym website is provided for general informational purposes. We make reasonable efforts to keep information accurate and current but do not guarantee that all website content, pricing, schedules, availability, or other information will always be complete, accurate, or up to date.
You agree not to misuse the website, attempt to gain unauthorized access to systems or accounts, interfere with website functionality, or use the website for unlawful purposes.
9. Intellectual Property
All content on the Contact Climbing Gym website, including logos, branding, text, graphics, photographs, videos, and other materials, is owned by or licensed to Contact Climbing Gym unless otherwise stated.
You may not reproduce, distribute, modify, or use Contact Climbing Gym's intellectual property for commercial purposes without prior written permission.
10. Third-Party Services
Contact Climbing Gym may use third-party services to process payments, manage memberships, facilitate bookings, send communications, or provide other business services.
Use of third-party services may be subject to the terms and policies of those providers.
Contact Climbing Gym is not responsible for the policies, practices, availability, or performance of third-party services.
11. Privacy
Your use of Contact Climbing Gym's services is also subject to our Privacy Policy, which explains how we collect, use, and share personal information.
12. Changes to These Terms
Contact Climbing Gym reserves the right to modify these Terms & Conditions at any time. Changes will be posted on this page and will become effective when posted unless otherwise stated.
Your continued use of our website or services after changes are posted constitutes acceptance of the updated Terms & Conditions.
Contact Us
For questions regarding these Terms & Conditions, please contact:
Contact Climbing Gym
Phone: 435-879-3633
Email: info@contactclimbinggym.com
Website: https://contactclimbinggym.com
Effective Date: 5/1/2026
